MyJobMatch values your privacy and is committed to protecting your policy. 

MyJobMatch seeks to empower job seekers who have intellectual disabilities and employers to come together for successful and supported employment opportunities. The MyJobMatch Platform may be used by individual job seekers, employers, and employment support providers (collectively referred to as the “Users” or “you” or “your”). The MyJobMatch is developed and maintained by Community Living Toronto (“MyJobMatch”, “us”, “we”, “our”)

This Privacy Policy will help you better understand how we collect, use, share and store your personal information. If we change our privacy practices, we may update this Privacy Policy. We will notify you about any significant changes by prominently posting a notice on the MyJobMatch Platform. If you provide personal information to us or access or use the Services after the Privacy Policy has been changed or notice of any changes has been provided, you will be deemed to have unconditionally consented to and agreed to such changes.

This Privacy Policy is governed by the Laws of Ontario and the Laws of Canada, where applicable. 

This Privacy Policy applies to the MyJobMatch Platform, including the MyJobMatch website (collectively the “Service”)



For the purposes of this Privacy Policy:

Account means a unique account created for you to access our Service or parts of our Service.

“Content” means any information and/or data You input or upload through the Platform.

“Device” means any device that can access the Service such as a computer, a cellphone or a digital tablet.

“Personal Data” means any information that relates to an identified or identifiable User.

“PIPEDA” means the Personal Information Protection and Electronic Documents Act (PIPEDA), the federal legislation that applies to hat protects Canadians’ right to privacy while also recognizing that businesses may need to collect personal data in order to conduct business. The act governs how private sector organizations involved in commercial activities are allowed to collect, use or disclose the personal information of their clients and employees.

“Platform” means the Platform “MyJobMatch”, accessible from

“Service” refers to the Platform.

“Service Provider” means third-party companies or individuals employed by the MyJobMatch to facilitate the Service, to provide the Service on behalf of the MyJobMatch, to perform services related to the Service, to assist the MyJobMatch in analyzing how the Service is used and process data on behalf of MyJobMatch.

“Usage Data” means data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

“User” means an individual interacting with the MyJobMatch Platform, for any reason, including consuming information about MyJobMatch, including but not limited to a job seeker, an employer and an employment support professional

Collecting and Using Your Data

We receive both personal information that is directly provided to us by you when you visit and use the Service and information that is passively or automatically collected from you, such as information collected from your browser or Device. This is collectively called the “Data.” 

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. You will also be required to provide us with Personal Data to create an Account on the MyJobMatch Platform. We collect Personal Data directly from you. Personally identifiable information may include, but is not limited to:

Email address

First name and last name

Phone number




Organization name

Usage Data


We may collect information from you when you create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the MyJobMatch Platform, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, “Content“). You (and anyone who can interact with your use of the Services) own and control the nature of the information, data, and other Content you share, subject to any applicable agreements and licenses, and MyJobMatches Terms of Use. 

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service by or through a mobile Device, we may collect certain information automatically, including, but not limited to, the type of mobile Device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.

How we use Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on the Platform and store certain information. Cookies are used to enhance your experience when using the Services and help us to remember your device, your actions and preferences (for example, login information, region selection).  Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. 

By using cookies and other tracking technologies, you don’t have to re-enter this information each time you log into your account on our website or application, or when you browse from one page to another.

The technologies we use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on your Device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Service. Unless you have adjusted your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the MyJobMatch for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. 

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: MyJobMatch management

Purpose: These Cookies are essential to provide you with services available through the Platform and to enable you to use some of its features. They help to authenticate Users and prevent fraudulent use of User Accounts. Without these Cookies, the services that you have asked for cannot be provided, and we only use these Cookies to provide you with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: MyJobMatch management

Purpose: These Cookies identify if Users have accepted the use of cookies on the Platform.

Functionality Cookies

Type: Persistent Cookies

Administered by: MyJobMatch management

Purpose: These Cookies allow us to remember choices you make when you use the Platform, such as remembering your login details or language preference. The purpose of these Cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the Platform.

For more information about the Cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Information


Notwithstanding anything to the contrary in this Privacy Policy, we will not use or access your Content except in the following cases: to provide, maintain, or improve the Services; where you (or the organization through which you have an account) explicitly approve access (e.g., during a customer support inquiry); in response to lawful requests by law enforcement or government authorities; in response to subpoenas, court orders, or other legal process or requests, as required by applicable law as determined in our discretion; where necessary to ensure the stability and security of the Services and our systems (e.g., where we have reason to believe specific Content is degrading server stability); and where necessary to protect the rights, privacy, safety, or property of you, us, or others. We also may analyze metadata related to Content (such as the total number of records, file size, API volume, access logs, etc.).

MyJobMatch may use Personal Data for the following purposes:

To provide and maintain our Service, including monitoring the usage of our Service.

To manage your Account: to manage your registration as a User of the Service. The Personal Data you provide can give you access to different functionalities of the Service that are available to you as a User.

To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

To manage your requests: To attend to and manage your requests to us.

For business transfers: We may use our information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as an ongoing concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about our Service Users is among the assets transferred.

For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and to improve our Service, products, services, marketing and your experience.

Disclosure of your Personal Data

Disclosure of Your Personal Data

We do not sell or rent User lists, including Personal Data collected through the Service in the ordinary course of course of business for their direct marketing purposes.  Third are required to maintain the privacy, confidentiality, and security of your personal data and comply with applicable privacy laws.

We may share your personal information in the following situations:

  • With Service Providers: We may share your Personal Data with Service Providers to deliver, monitor and analyze the use of our Service. For business transactions: We may share or transfer your Personal Data in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Affiliates: We may share your Personal Data with our affiliates, in order to deliver the Service, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under our common control.
  • Government Funders: We may share non-sensitive Personal Data (address, phone number, birth date, gender)with our government funders in order to meet our regulatory and reporting obligations.
  • With business partners: We may share your information with our business partners to offer you certain products, services or promotions based on your stated preferences and consent.
  • With other Users: when you share Personal Data and/or Content or otherwise interact in public areas with other Users, through the Service, such information may be viewed by all Users and may be publicly distributed outside.

With your consent: We will only disclose sensitive Personal Data (Personal Data which is not listed above) with your consent. We will also seek your consent before disclosing your Personal Data for any other purpose that is not set out in this Privacy Policy. Vendors, Consultants, and Other Third-Party Service Providers.

We may share your data with third-party vendors, Service Providers, contractors, or agents (“Third Parties”) who perform services for us or on our behalf and require access to such information to do that work.

The third parties we may share personal information with are as follows:

  • Cloud Computing Services

Amazon Web Services (AWS)

  • User Account Registration and Authentication


  • Web and Mobile Analytics

Google Analytics and Google Tag Manager

Business Transactions

If MyJobMatch is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different privacy policy.

Law enforcement

Under certain circumstances, MyJobMatch may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

MyJobMatch may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation.

Security and Storage of your Personal Data

Storage of Your Personal Data

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

All Personal Information that is retained by us is stored on servers in Canada. . Service Providers cannot download, alter or correct your Personal Data. 

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at our operating offices and in any other places where Service Providers involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

MyJobMatch will take all steps commercially reasonable efforts to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization unless there are adequate controls in place including the security of your data and other personal information.

Your rights over your Personal Data

Managing your Personal Data and Content

You may access, correct, amend, or delete your Personal Data and Content within MyJobMatch. You control all Personal Data and Content you upload. Content you delete (including Content containing personal information) may be retained in archived or backup copies for up to 60 days in order to enable you to restore/recover Content that was lost or deleted in error. For instructions on how to permanently delete Personal Data and/or Content from your MyJobMatch account or if you are having trouble accessing or correcting your Personal Data or Content, please contact us at  We may ask you to provide additional information for identity verification purposes, or to verify that you are in possession of the particular Account. 

Please note that permanent deletion of Content through this process may impair or disable your ability to restore previous Content. Please also note that MyJobMatch reserves the right to modify, edit or remove Content at its sole discretion in accordance with its Terms of Use. 

Linked Services: Some of the Services contain links to or integrations with other services such as Facebook, Twitter, Instagram, YouTube, LinkedIn, and other media services and platforms whose information practices may be different than ours. Visitors and Customers should consult these other services’ privacy notices as we have no control over information that is submitted to, or collected by, these third parties.

Access and Correction: You have the right to access and correct your Personal Data. Access to certain Personal Data that is collected from our Services and that we maintain may be available to you. For example, if you created a password-protected account within our Service, you can access that account to review the Information you provided. You can also correct your Personal Information directly by logging into your account.

Opt-Out Options: If you wish to opt out of some marketing communications, you may contact us at the contact information in the “how to contact us” section of this Policy, and request that we opt you out. We may ask you to provide additional information for identity verification purposes, or to verify that you are in possession of an applicable email account. If you have signed up to receive our emails and prefer not to receive marketing information from this Service, follow the “unsubscribe” instructions provided on any marketing email you receive from this Service. If you have signed up to receive text messages from us and no longer wish to receive such messages, you may follow the instructions to stop the delivery of such messages, which may include by replying “STOP” to the received text message. It may take up to 48 hours to process an opt-out request. 


Withdrawing Consent: If you wish to withdraw consent to MyJobMatch collecting, using and disclosing your personal information in accordance with this Policy, you may contact us at the contact information in the “how to contact us” section of this Policy. However, such withdrawal may be subject to certain legal or contractual restrictions and may result in disruptions or the inability to access the Service. 

Limiting the Personal Information you Provide: Other than information that is collected automatically in accordance with this Privacy Policy, you may browse the MyJobMatch website without providing your Personal Information and may limit the Personal Information you provide. However, certain limits may result in limited access and usability of the Service. For example, to create an Account, your name and email address will be required. 

Destruction of Your Personal Data

You have the right to delete or request that we assist in deleting the Personal Data that we have collected about you.

Our Service may give you the ability to delete certain information about you from within the Service. Any information deleted in this manner is immediately removed from our database.

You may update, amend, or delete your Personal Data at any time by signing in to your Account, if you have one, and visiting the Account settings section that allows you to manage your Personal Data. You may also contact us to request access to, correct, or delete any personal information that you have provided to us. Upon request, Your Personal Data will be deleted and a confirmation of deletion will be provided to you.

Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers.

If we need to rely on consent as a legal basis for processing your information and your jurisdiction requires consent from a parent/guardian, we may require your parent’s consent before we collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us: