Frequently Asked Questions

What is MyJobMatch?

MyJobMatch is a new supported employment process that uses a custom-built application allowing organizations offering supported employment programs and providers to collaborate with their teams to track, match, and secure jobs for people with disabilities. It’s a new approach to supported employment and a new way to connect with employers.  This approach encourages employers to create 5-hour (or more) jobs which helps alleviate work and support people with disabilities looking for work in a more manageable and sustainable way. 

5 + 5 + 5 + 5 = 20

Each ‘5’ represents a different job opportunity that the job seeker is interested in. Add these 5-hour increments together and you can build to the number of hours you desire or are able to work. The MyJobMatch ‘clusters’ job opportunities – this is one reason that MyJobMatch is unique.

5 hours a week is a great start for both the job seeker and the employer. 5 hours a week of work gives the job seeker the opportunity to get in the door, use their skills, and grow their career there. It’s manageable enough for most employers, which makes the commitment to employ easier.
Think of your first job as a teenager – you most likely weren’t sure what job you wanted, and you likely didn’t have all the skills needed BUT your employer took a chance. That first job was a steppingstone – you were able to learn new skills, build trust with your employer, and decide whether it was a job you enjoyed.

MyJobMatch is specifically designed to help you do your work faster, more efficiently, and more effectively.  

The MyJobMatch platform allows you to access a shared database of employers and job seekers to look for potential matches based on keywords, interests, skills, and locations. It can track current employment for individuals, helping you build, and manage an individual’s schedule. 

In addition, MyJobMatch has a public job network that allows supported employment providers across agencies to share job opportunities across agencies, removing the preexisting boundaries that once limited the opportunities available to a people with disabilities. Our goal is to build a system that will enhance and complement a future process that is more collaborative and impactful.

We believe that creating a 5-hour-a-week job is a manageable request.  5 hours allows whoever is responsible to assist your new hire, provides the opportunity for training and oversight, while not taking away from their everyday work. 

It’s been tested and it works.   

Let’s take Jenna as an example.  Jenna works 5 hours a week every Tuesday in the Public Relations Department at Community Living Toronto.  Her peer mentor, Karla, knows Jenna is coming to work every Tuesday and sets time aside for her.  She’s also had a week to put together tasks that Jenna can help with.   Jenna is able to build skills and she is a big help to Karla.

But Jenna wants to work more.  Great!  Jenna is also hired to work in the Social Enterprise Department.  Jenna works 5 hours every Thursday with another peer mentor, Annette.  Every Thursday Annette knows that Jenna will be coming to work and is able to set aside time and tasks for her.   Jenna learns more skills and Annette feels supported in her work.


Now to those practical questions

We’ll get you set up.  Reach out to our Customer Supports team at to begin the onboarding process.

We’d be happy to get you started on your employment journey.  Fill out our interest form and we’ll connect you with an employment supports specialist.

Our Customer Supports team can help you.  Please email

If you email our Customer Supports team will be in touch and help your organization, get set up and trained.

Enter your email address and then select ‘Forgot password’.  Instructions on how to reset your password will go to your email inbox.

Is MyJobMatch accessible, safe and secure? What are its Privacy Policies and Protection Protocols?

MyJobMatch is AODA and GO-ITS compliant.  To learn more, click here